FAQ

We specialize in modern, space-saving furniture designed for contemporary living spaces. Our collections include everything from bakers’ racks and bar furniture to bedroom sets and home office solutions – all with clean lines and functional design.

Yes! Our furniture is designed for easy assembly with clear instructions included. Most items can be put together with basic tools in under an hour.

Absolutely! We have several coordinated collections (like our Dining Room Sets) that are designed to work beautifully together. Combining items from the same collection ensures a cohesive look for your space.

You can create an account during checkout by selecting “Create Account” after entering your email address. Having an account lets you track orders, save favorites, and check out faster.

We process orders quickly (within 1-2 business days), so please contact us immediately at [email protected] if you need to make changes. We’ll do our best to accommodate your request.

We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.

We ship worldwide with the exception of some Asian countries and remote areas. During checkout, simply enter your address to confirm we can deliver to your location.

We offer two convenient options:
Standard Shipping ($12.95): Faster delivery via DHL/FedEx in 10-15 business days after processing.
Free Shipping: For orders $50+ via EMS in 15-25 business days after processing.

Once your order ships, you’ll receive a tracking number via email. You can use this to monitor your shipment’s progress through our carrier partners’ websites.

Currently we focus on efficient, cost-effective shipping with easy self-assembly. All necessary hardware and clear instructions are included with your furniture.

We offer a 15-day return policy from the date of delivery. Items must be in original, unused condition with all packaging materials. Please contact us at [email protected] to initiate a return.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. In those cases, we’ll provide a prepaid return label.

Once we receive your returned item, refunds are processed within 5-7 business days and will be credited to your original payment method.

Our Savannah-based team is happy to help! Email us at [email protected] with any questions. We typically respond within 24 hours on business days.

Our team is available Monday-Friday, 9am-5pm EST. Emails received outside these hours will be answered the next business day.

Currently we operate exclusively online at furnihavenus.com, which allows us to offer competitive prices and ship directly to your home.